As we scale our hardware development, we're looking for a CAD/PLM Support Engineer to keep our design tools and data running smoothly and help our engineering team work efficiently.
You will support our engineers' day-to-day use of SolidWorks 2026 for CAD and 3DEXPERIENCE R2026x for PLM, troubleshooting issues, maintaining data structure and configuration, and helping establish best practices so the team can focus on designing great hardware rather than fighting their tools.
Responsibilities:
You will support our engineers' day-to-day use of SolidWorks 2026 for CAD and 3DEXPERIENCE R2026x for PLM, troubleshooting issues, maintaining data structure and configuration, and helping establish best practices so the team can focus on designing great hardware rather than fighting their tools.
Responsibilities:
- Provide first-line support for SolidWorks 2026 (CAD) and 3DEXPERIENCE R2026x (PLM) users across the engineering team.
- Build and maintain a reliable foundation within 3DEXPERIENCE R2026x PLM environment, including user access, workspaces, and data organization.
- Troubleshoot SolidWorks CAD issues (file errors, performance, licensing) and 3DEXPERIENCE PLM issues (sync/check-in problems, workflow errors, access rights), escalating to vendor support when needed.
- Support data migration, cleanup, and structuring within the 3DEXPERIENCE PLM system.
- Help define and document best practices and workflows for SolidWorks and 3DEXPERIENCE usage.
